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Dead mouse reportedly discovered in salad at Au Bon Pain in City Center
9 Comments
UPDATED September 4, 2009, 4:03pm
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By Amanda Kushner
A woman returned her salad to Au Bon Pain in City Center on Thursday after noticing a dead mouse lying on top of her salad, according to restaurant management.
The woman was refunded and the restaurant took her contact information as well.
“We are going back up every channel we can to try and understand what happened,” said Ed Frechette, vice president of marketing for Au Bon Pain. “This café has a clean record in terms of cleanliness. We have cleanliness standards and procedures to prevent this sort of thing from happening, and we have had no issues with this café.”
All ingredients are prepared that day and according to standards the salads are prepared each morning, Frechette said.
Au Bon Pain released this statement Friday afternoon:
“We have received a report of a mouse in a salad. We do not know how it got there and we are doing everything we can to answer that question. Au Bon Pain has no record of any such reports in the past, and the Minneapolis café at issue has an excellent record of cleanliness. Au Bon Pain maintains clean, healthy environments and we are treating this matter with the utmost care and attention.”
Since the event Au Bon Pain has made an effort to reach out to the woman to try and understand what happened, Frechette said.
When contacted the woman said she was not speaking with the press at this time, but following the discovery she did send an e-mail to Au Bon Pain’s feedback address stating what happened. That e-mail, containing two photographs, has circulated through many offices since the event occurred Thursday. Also, many posts on social-networking website Twitter warn others to avoid the Au Bon Pain in the Skyway, and many link to the same photos in the e-mail.
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> Mouse Salad
> By Sammbarre, September 14, 2009 I actually know the
> woman with the mouse in her salad and I assure you
> this is not a staged photo or a fake claim. She took the
> salad back to her office for lunch, took two bites, stuck
> her fork back in the salad and realized it felt "squishy",
> looked down and there was the mouse. How come then that the first of 2 photos circulating is showing the container sealed (with the second one opened with the fork)? Explain... (so her eating routine would be to take a picture first then eat?) |
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Dude, People are only to quick to play the attorney card. What, is she gonna sue. For what!? Like we really need another failed business in Minnesota. Don't know if it's made up or not, but...the salads are made in the morning. That's a nice size mouse...and the person making the salads didn't notice this??? COME ON... |
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Au Bon Pain is a GREAT place for lunch downtown. This accident is just THAT an accident. And although it is gross. EVERYONE lets accidents happen from time to time. If people stop eating there, that is just ridiculous. If you think about it, the restaurant with increase its standards now, and everything will be tripple checked before it is shelfed for purchase. They will probably increase their cleanliness standards, and they will continue to make great food. That's just what this country needs, is ANOTHER busniess to fail right now. Come on people. Get over it. |
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